How to integrate YouTube with Salesforce   In this article we demonstrate the use case of intuitive knowledge articles. Unlike the text based knowledge article, we display YouTube videos searched based on the Subject of a sample Case. The demo also brings in data such as likes, dislikes and views of a particular video. The Lightning Component is configurable such that it can be dragged and dropped on any objects (standard/custom) record page and it will fetch videos based on the text from the field whose API name is configured in a custom metadata created for this purpose.  Below is a snapshot of some sample metadata records for few objects. Take a look at fieldName for Case object, configured with Subject field - hence the videos on Case record page will fetch videos based on the text in the Subject field. Sample Custom Metadata records to configure YouTube Lightning Component for...